Frequently Asked Questions
General FAQs
What does Juniper Workshop do?
We design and build websites, develop brand strategies, and create marketing campaigns for small businesses, nonprofits, and creative professionals in Santa Fe and beyond.
Do you only work with Santa Fe clients?
While we’re based in Santa Fe, we work with clients across the world. Many of our projects are remote, with smooth collaboration via Zoom, email, and project management tools.
What makes Juniper Workshop different from other web design firms?
We believe the best results come from genuine partnership. Juniper Workshop combines high standards of craftsmanship with an attentive, client-first approach. You’ll get thoughtful guidance, honest communication, and work that reflects both your needs and our dedication to excellence.
Web Design FAQs
What platforms do you build on?
We specialize in WordPress, SquareSpace, and Shopify. We’ll help you choose the right platform based on your goals and budget.
How much does a website cost?
Projects typically range from $4,000–$10,000, depending on scope. We also offer smaller starter sites and larger custom builds. Get in touch for a tailored proposal.
Do you provide website hosting?
Yes. All websites we build are hosted on DreamHost, a reliable and secure hosting provider.
Can I transfer my site to another host later?
Absolutely. Your site is yours to keep, and we can help with migration if you ever want to move it to a different host.
What does hosting include?
Hosting includes server space, SSL certificates, security updates, and ongoing monitoring to make sure your site stays fast and secure.
Will I be able to update my site myself?
Yes! We build with user-friendly editors so you can make changes without needing a developer. We also offer ongoing support if you’d rather have us handle updates.
Branding & Marketing FAQs
Do you offer branding services?
Yes. We offer brand coaching, logo design, messaging, and creative storytelling to help clarify your voice and visuals.
Can you help with social media?
We create content strategies for Instagram, Facebook, TikTok, and LinkedIn. We help you create editorial calendars and offer creative insights.
Do you do photography and video?
Absolutely. We produce authentic photography and short brand films that bring your story to life.
Process & Timeline FAQs
How long does a website project take?
Most projects take 4–8 weeks, depending on complexity and how quickly content is provided.
What do I need to provide?
You’ll provide your content (copy, images, logos) unless you’ve added photography, copywriting, or branding to your package.
How do we start?
We’ll schedule a free consultation, define your needs, and then send a proposal with pricing and next steps.
Support & Retainer FAQs
Do you offer ongoing support?
Yes—we provide support packages for updates, security, and content changes.
What’s included in a retainer?
Retainers can cover monthly updates, backups, analytics reporting, and marketing support.